Insurance Officer (Revenue Cycle Management) - Emirati talent

Facility Overview:

Healthpoint, part of the M42 group, is a multi-specialty hospital based in Abu Dhabi. The hospital includes 10 specialty centers: bariatric (weight loss) surgery & weight loss, dentistry, medical specialties, musculoskeletal medicine, pain management & headache, physiotherapy & rehabilitation, plastic surgery & dermatology, pulmonary & sleep medicine, vascular medicine & surgery, & surgical specialties.

Job Overview:

This position will play a key role in supporting the finance and insurance teams with essential daily tasks, including processing medical claims, handling authorizations, submissions, and resubmissions. Reporting to the Supervisor, you'll ensure all insurance operations follow M42’s procedures, helping streamline processes and contribute to efficient patient care.

• Ensure accurate processing of insurance and corporate claims, adhering to contracts for timely reimbursement.
• Provide customer support for insurance verification, eligibility, and preauthorization.
• Collaborate with staff to ensure accurate entry of insurance information and compliance with billing guidelines.
• Maintain organized records and manage claims correspondence with insurance and corporate clients.
• Track payments, manage outstanding balances, and support other departments in the revenue cycle process.
• Analyze claim adjustments, bad debt provisions, and develop reports for performance measurement.
• Contribute to the development and improvement of insurance guidelines and processes.

• Bachelor’s Degree in Finance, Accounting, Business Administration or related fields.
• At least 2 years of progressive career experience in Insurance environment in a hospital facility. 
• Coding Certificate by AAPC or AHIMA is required.